Quality Policy

OUR COMMITMENT

In fulfilling its mission and strategic direction, Chong Hua Hospital commits to provide excellent healthcare services driven by a sustainable culture of continual improvement. Chong Hua Hospital ensures compliance with approved policies, applicable laws and regulations, and is dedicated in ensuring the health, safety and security of patients, staff, and the communities it serves while protecting the environment.

Our Quality Policy is defined and strongly driven by the following principles:

CUSTOMER
Chong Hua Hospital aims to deliver safe and excellent patient experience upholding human dignity and patient rights.

SERVICE
Chong Hua Hospital commits to provide superior experience in 4Es (Ease, Empathy, Equipment/Facilities, Environment).

PEOPLE
Chong Hua Hospital, guided by its core values , continually develops competent and skilled healthcare workers through its effective trainings and innovative development programs.

COMMUNITY
Chong Hua Hospital strives in creating shared values with the community to improve the quality of life through its activities and services.

To realize this, Chong Hua Hospital, its employees and stakeholders, make a personal commitment to conduct themselves in a manner consistent with this policy and its brand promise to heal with passion and care with compassion.

This policy shall be communicated and be made available to all staff and other relevant interested parties.

DR. HELEN S. PO
President & CEO