Contact Number Chong Hua Hospital Cebu City
Cebu City
+63 32 255 8000
Contact Number Chong Hua Hospital Mandaue City
Mandaue City
+63 32 233 8000

    Discharge Procedure

    The discharge process may be initiated early during your hospitalization:

    Step 1
    Go to the Nurses' Station, verify that your doctor has given the "May go home" order and obtain the following, as applicable:

    • Discharge Instruction
    • Medical Records (Certified True Copy)
    • PhilHealth Forms

    Step 2
    Return TV and Digibox remote controls to the Billing Section.

    Step 3
    For PhilHealth members, proceed to the Billing Section together with completed and fully accomplished forms.

    • PHIC Form 1 accompanied by the employer
    • PHIC Form 2 signed by the attending physicians
    • PHIC Form 3 (duly accomplished)
    • PHIC Form 4 (for maternity cases only)
    For incomplete PhilHealth requirements, you have to settle your account at the Billing Section in full. You can file your PhilHealth requirements after the discharge for direct refund from PhilHealth at a later date.

    For non-PhilHealth members, proceed to the Billing Section (Ground Floor, Bldg. C) for computation of final hospital bill.
    • Senior Citizen's discount, if applicable, may be granted upon full payment and presentation of an identification card or document that establishes that patient is a citizen of the Republic of the Philippines and is at least sixty (60) years old.
    • For personal accounts, please pay the hospital bill and professional fees at the cashier.

    Step 4
    A gatepass shall be given to you by the Billing Officer or cashier upon your discharge.

    Present this gatepass (first copy) to the nurse-on-duty upon check-out and surrender to the security guard (second copy) upon leaving the hospital.

    Important Discharge Reminders
    • Discharge cut - off time is at 12:00 noon. A fractional amount shall be charged to the account if discharged after the cut-off time
    • Please make arrangements with the Billing Section if you want to check out after the cut-off time.
    • All major credit card payments are accepted.
    • For an updated Statement of Account, you can request for it from the Billing Section.
    • ATM Terminals are available at the Ground floor, Building C.
    Business Office Hours
    Billing Section Monday - Sunday 6:00 am to 10:00 pm
    ER Cashier Monday - Saturday 8:00 am to 4:00 pm
    Monday - Sunday 10:00 pm to 6:00 am
    New Building Cashier Monday - Friday 7:00 am to 4:00 pm
    Saturday 7:00 am to 12:00 nn
    Ultrasound Unit Monday - Friday 6:00 am to 5:00 pm
    Saturday 6:00 am to 12:00 nn
    Renal Unit Monday - Saturday 8:00 am to 8:00 pm
    Refunds Monday - Friday 8:00 am to 5:00 pm
    Saturday 8:00 am to 12:00 nn
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